Skip to main content

Legal & Privacy

Legal information, privacy policy and terms of use for Cloud Trading

Privacy Policy

1. Data Controller

Controller: Cloud Trading

Contact email: test@cloudtrading.es

Purpose: Management of commercial relationships, service provision, and inquiry handling.

2. What data do we collect?

We collect information you provide directly: name, email, contact details, and any information you include in your messages. We also collect technical data necessary for VPS service provision (IP address, connection data).

3. How do we use your data?

We use your data for the following purposes:

  • Providing and managing our VPS services
  • Responding to your inquiries and support requests
  • Sending you relevant information about our products and service updates
  • Improving our services and user experience
  • Complying with our legal and tax obligations

4. Legal basis for processing

The processing of your data is based on: the execution of the VPS service contract, your express consent (when necessary), the legitimate interest of Cloud Trading, and compliance with legal obligations.

5. How do we protect your data?

We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. Our servers feature encryption, firewalls, and continuous monitoring.

6. Cookies

This website uses only essential technical cookies for its operation (such as language preference and cookie consent). We do not use tracking cookies, third-party analytics cookies, or advertising cookies.

7. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to object to processing
  • Right to restriction of processing
  • Right to data portability

8. Exercising your rights

You can exercise these rights by contacting us at test@cloudtrading.es. We will respond to your request within a maximum of 30 days. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

Terms and Conditions

1. Services

Cloud Trading provides VPS hosting services optimized for algorithmic trading. Services are contracted for monthly, semi-annual, or annual periods according to the selected plan.

2. Payments and billing

Payments are made in advance through available payment methods (Stripe). Published prices do not include VAT, which will be applied according to current regulations. Prices may change; any modifications will be communicated in advance.

3. Cancellations and refunds

You can cancel your subscription at any time. Cancellations will take effect at the end of the current billing period. Refunds will be managed according to our policy:

  • Requests within the first 7 days: full refund
  • Later requests: proportional to the remaining time of the period
  • No refunds for periods already consumed

4. Acceptable use

Services must be used only for legal purposes. The following is prohibited:

  • Using servers for illegal activities
  • Sending spam or unsolicited communications
  • Activities that may damage infrastructure or affect other users
  • Cryptocurrency mining or other unauthorized intensive-consumption activities
  • Storage or distribution of illegal content

5. Service Level Agreement (SLA)

We commit to maintaining 99.5% service availability. In case of prolonged unplanned interruptions, users will be compensated proportionally. Scheduled maintenance windows will be communicated in advance.

6. Limitation of liability

Important: Cloud Trading provides technological infrastructure and is not responsible for the results of trading operations performed on our servers. The user assumes all responsibility for their investment decisions and trading operations.

7. Modifications

We reserve the right to modify these terms. Significant changes will be notified by email at least 30 days in advance. Continued use of the service after modification implies acceptance of the new terms.

Last updated: March 2026